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New data from 15Five’s 2023 Manager Effectiveness Report, revealed “a severe disconnect between managers and employees, concluding that productivity tracking software—such as webcam surveillance or data from apps like Slack and Microsoft Teams—is ineffective and even damaging. More than one-third of managers responded that monitoring had no impact, one-fourth said that it led to employees looking for a new job and 20% acted out or sabotaged the company.

The survey polled 1,000 employees and 1,000 managers across the United States on productivity tracking, manager effectiveness and training and career growth and development. The findings show a significant challenge for HR—the severe disconnect between managers and employees—including how each group views one another, what is most important to them and their disparate expectations around leadership, productivity and growth and development.